11 June 2013 ~ 0 Comments

Volkswagen Australia recalls 25,000 cars: DSG defect may affect Polo models

2011 Volkswagen Polo GTI (Malaysia)

Volkswagen Australia has today recalled 25,000 cars in Australia to correct a potential defect with the vehicles’ DSG dual-clutch gearboxes. 25,938 cars are thought to be affected, fitted with the company’s seven-speed DSG transmission, built between June 2008 and September 2011. An official recall notice from Volkswagen Group Australia explains that, in isolated cases, ‘an electronic malfunction in the control unit inside the gearbox mechatronics may result in a power interruption’. The car maker points out that, if such a power interruption occurs, other important vehicle systems including steering, braking, and other relevant systems will continue to be fully operational. The unit seems to see most problems when in stop/start traffic.

Volkswagen Group Australia will replace the gearbox mechatronic unit in all potentially affected vehicles at no cost to customers, and will update vehicles with the latest software version. From July 2013, VGA will contact owners directly encouraging them to schedule an appointment for inspection and replacement of the affected parts. It says owners can continue to drive their vehicles as usual before the recall service is completed. VGA encourages owners to contact its customer service hotline on 1800 504 076 with any questions relating to the recall and all other technical enquiries. Customers can also email the company at vgasupport@volkswagen.com.au or visit their local retailer. Polo models which may be affected by the recall include the 1.4 GTI, 1.4 BlueGT and 1.4-litre 84bhp cars fitted with the DSG automatic gearbox.

[Source: CarAdvice.com.au]

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